Privacy policy

Last updated [DATE]

Who we are

[LEGAL_ENTITY], the operator of Last Minute Bookings. Registered address and the contact route for privacy enquiries go here.

What we collect

Set out each category separately, because they are collected in different ways and for different reasons:

  • Waitlist signups — email address, and area if asked for
  • Contact form submissions — name, email, message
  • Provider accounts — business details, credentials, payout information
  • Client accounts — booking history, payment details held by the processor
  • Technical data — whatever the site and app collect automatically

Why we collect it

State the purpose for each category above, and the lawful basis where a privacy law requires one.

Who we share it with

This section matters more here than on a normal site. A marketplace passes client information to providers so the appointment can happen, and passes payment information to a processor. Name the categories of recipient, say what each receives, and confirm plainly whether personal information is ever sold.

How long we keep it

Retention periods per category, and what happens to data when an account is closed or a waitlist signup is withdrawn.

Your rights

Access, correction, deletion, portability and objection, plus how to exercise each and how long a response takes. Include any additional rights that apply under the state or national laws relevant to where users are.

Cookies and analytics

List what the site sets, what each is for, and how to refuse it. Needs to be finalised alongside the analytics decision.

Children

Minimum age for an account and how underage signups are handled.

Changes to this policy

How changes are announced and how the effective date is shown.

How to contact us

A monitored address for privacy requests. Use the contact form or [SUPPORT_EMAIL].